Ensuring your privacy is protected
On 21 December 2001, privacy laws covering the collection and handling of personal and sensitive information took effect. The laws ensure that organisations clearly outline what type of information they hold, the reasons this information is held, the way in which it is used and in what circumstances it is disclosed.
We only collect information that is needed to assist us in providing a service to you and your employees. Information collected is used for the purpose of assessing and managing a workers compensation claim, including determining liability.
Information is collected directly from the claimant. Information required from third parties, such as service providers, is obtained following the claimant’s consent.
In addition to the provisions of the Privacy Act, Employers Mutual is bound by workers compensation legislation in the collection, use and disclosure of information relating to workers compensation claims.
Employers Mutual aims to maintain personal information that is accurate, current and complete. Our claims staff can be contacted to update or access personal information.
Comments or complaints can be passed on by:
- Contacting the relevant department
- Completing a Comments and Suggestions Form or a Complaints Form.
